Please check the file carefully. Please verify whether the gadget model matches the one ordered, whether the colors of the gadget and the print are correct. Please also check the graphics and texts included in the project ("misspelling" and substantive content) carefully. Complaints regarding the above after the project has been accepted will not be considered. Projects made by Lampasiak-group.eu Szymon Lampasiak are its property, are protected by copyright and cannot be used to provide services in other printing houses and advertising agencies.
The Customer may submit any complaints related to the Goods or the implementation of the Sales Agreement in writing to the Seller's address.
The Seller will respond to the complaint regarding the Goods or the complaint related to the performance of the Sales Agreement submitted by the Customer within 14 days from the date of the request containing the complaint.
The Customer may submit a complaint to the Seller in connection with the use of free services provided electronically by the Seller. The complaint may be submitted electronically and sent to the address lar-leszno@lar-leszno.eu. In the complaint notification, the Customer should include a description of the problem. The Seller shall immediately, but no later than within 14 days, consider the complaint and provide the Customer with an answer.
Complaints regarding the above after the acceptance of the project will not be considered.
Each Customer may use out-of-court methods of handling complaints and pursuing claims. In this respect, the Customer may use mediation. Lists of permanent mediators and existing mediation centers are provided and made available by the Presidents of the relevant District Courts. A Customer who is a Consumer may also use out-of-court methods of handling complaints and pursuing claims by filing their complaint via the EU ODR online platform